Privacy Policy

1. Introduction

DiagFleet Healthcare Pvt. Ltd. is committed to protecting your personal and health information when you use our website, diagnostic services, home collection services, and digital platforms.

2. Information We Collect

• Name, mobile number, email address and address
• Age, gender and basic patient details
• Diagnostic test bookings and health package details
• Medical reports and health-related information
• Payment, invoice and service communication details

3. How We Use Your Information

• To book diagnostic tests and health packages
• To schedule home sample collection
• To process samples through partner laboratories
• To deliver reports and service updates
• To provide support, billing and compliance records

4. Medical Data Protection

5. Partner Laboratories

DiagFleet may share required patient and test information with authorized partner laboratories only for diagnostic processing and report generation. We do not sell patient health information.

6. WhatsApp, SMS & Email Communication

By using our services, you agree to receive booking updates, sample collection details, reports, reminders and healthcare-related communication through WhatsApp, SMS, email or phone call.

7. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve performance, user experience, security and service quality.

8. Data Retention

We retain patient and service information as required for healthcare services, legal compliance, reporting, audit and business requirements.

9. Your Rights

• Request access to your information
• Request correction of inaccurate details
• Withdraw consent where applicable
• Raise privacy or data-related concerns

11. Policy Updates

DiagFleet Healthcare Pvt. Ltd. may update this Privacy Policy from time to time. Updated policy details will be published on this page.